FAQs
Terms and Conditions Obligations and rights as user
Read our terms and conditions, privacy policy and payment policy.
1. Acceptance of Terms: By accessing and using TravelCompensation.net, you agree to comply with these Terms and Conditions.
2. Service Description: We facilitate the process of claiming compensation for flight disruptions on behalf of our users, in collaboration with third-party service providers.
3. User Responsibilities: Users must provide accurate and complete information, comply with applicable laws, and refrain from engaging in fraudulent activities or any other unlawful use of our services.
4. Liability: TravelCompensation.net is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our services are provided on an "as is" basis without warranties of any kind.
5. Modifications: TravelCompensation.net reserves the right to modify these terms at any time. Users will be notified of significant changes to the terms and conditions, and continued use of the service constitutes acceptance of the revised terms.
1. Data Collection: We collect personal information necessary to process compensation claims, such as name, contact details, and flight information. Additionally, we collect data on how users interact with our website to improve our services.
2. Data Use: Personal information is used solely for the purpose of processing compensation claims. This information may be shared with third-party service providers involved in the compensation process, in accordance with applicable laws and regulations.
3. Data Protection: We implement appropriate security measures to protect personal information from unauthorized access, alteration, or disclosure. Users have the right to access, correct, or delete their personal information by contacting us. We are committed to maintaining the confidentiality and security of your data.
1. Service Fee: TravelCompensation.net charges a service fee, which is a percentage of the compensation amount received. This fee is only deducted if the claim is successful. Users are not required to pay any upfront fees.
2. Payment Process: Once compensation is received from the airline, our service fee is deducted, and the remaining amount is transferred to the user. We support various secure payment methods, including bank transfers.
3. Refunds: Refunds are not applicable as fees are only charged upon successful compensation claims. If users have any disputes regarding payments, they may contact us for resolution.
By using TravelCompensation.net, you acknowledge that you have read, understood, and agree to our policies. Thank you for choosing TravelCompensation.net to assist with your flight compensation claims.